Refund policy
Want to Return a Product?
At Million Praying Moms, we want you to be satisfied with your purchase. If you need to return an item, please review the guidelines below before submitting your request through our contact form.
Website: https://www.millionprayingmoms.com
Return Eligibility
We offer a 30-day return policy on most orders with the following exceptions:
- Personalized or custom-made products are non-returnable.
- Curriculum products may be returned up to one week after the start of that curriculum’s quarter.
- Products must be returned in original condition whenever possible.
Damaged or Incorrect Orders
If you received damaged items or the wrong products, we will provide a free return and replacement or refund where applicable.
Please include details about the issue when submitting your return request.
How to Start a Return
To request a return, please complete the return request form on our Contact page:
https://www.millionprayingmoms.com/contact/
Please include:
- Your full name
- Email address
- Phone number
- Order number
- Product ID(s) you would like to return
- Reason for return
- Our Return Process
Step 1: Submit the Return Form
Complete the return request form for orders placed within the eligible return window.
Step 2: Receive Your Return Instructions
If your return is approved, you will receive a Return Merchandise Authorization (RMA) number and return instructions via email.
Step 3: Ship Your Return
Package the item(s) securely and include the RMA information with your return shipment.
Step 4: Refund Processing
Once your return is received and inspected, we will process your refund back to the original payment method. Refund timing may vary depending on your financial institution.
Questions?
If you have questions regarding a return, please contact us through our contact form and our team will be happy to assist you.